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4.9 based on 10 reviews
Amazing experience. Staff absolutely AAAA++++. So caring, professional and relaxed making the trip soooo relaxing. I'm not a confident swimmer but the crew made me feel at ease and I was able to conquer my ocean and snorkeling fears! Highly Recommend doing helicopter flight as well. Just beautiful. Thankyou for making our 1st trip to The Great Barrier Reef one to remember and we will be back.
Went on a day tour with my best friend as locals. We did the intro dive and snorkel and loved it that much we paid extra for another dive. The staff were all very friendly, Aaron, phil and jack stood out in making our day 😋 Thankyou for such a wonderful experience! Would do again 😍😍
This is the team you should select to snorkel the Great Barrier Reef with! You enjoy every cent you spend for the ticketed price. Indie, Jasmine and Amber were amazing at settling my petrified nerves before the first snorkel session! I hadn't snorkelled in a while and they were soo kind and patient with me. Not too mention dealing with motion sickness. Once I was in the water, the clear blue waters and vivid coloured fish and coral consumed all my attention. It was also painful to see the bleached coral in some areas with over growth of algae. That did not overshadow the absolute wonderland beneath the surface of the waters. The real star of my visit was Shaylene, my snorkel master for the second session. Yes, you get 5 hours to snorkel! She was amazing and took her time showing me soo many very interesting accomplishments that the reef restoration efforts have a achieved to date. I was giddy with excitement when I got to see first hand the coral nurseries, the planted corals and thriving humungous plate corals ( the largest of which could have been 5m wide!). I completely forgot of my fears of deep open water where sharks reside, all thanks to Shaylene. It is also important to acknowledge the scientific work that the onboard Marine Biologists Alistair Cheguidden and Phil Jr undertake during their daily activities; be it briefing us about the reef, taking us out on snorkel tours or carrying out data collection on the reef. I believe this collaboration between science and tourism should be developed further and established as a mandatory requirement for ALL tour operators on the Great Barrier Reef. So, that we may preserve this natural wonder for generations to come. I look forward to my next visit. Keep up the great work!
It was smooth sailing for the entire trip. The cruise ship was very nice and clean. The crew members were always jolly and enjoyable to be around. The customer service was amazing, they constantly keep check of everything to make sure we were safe and well, and able to enjoy our time. Big thanks to Eddie. I was worried about having to bring enough food because I read some cruise giving only light refreshment or not enough food, but they prepared a big nice and hot buffet after swimming, with great vegan options. This was my first time scuba diving and I did 2 dives. Instructions were given clearly and demonstrated well which made it very easy to follow. Diving gears were in good condition and well looked after by friendly big guy Aaron. However, my partner had some trouble getting into the ocean, she was very afraid of water. I really appreciate the crew being caring and encouraging about it but I wish they were just a tiny bit more gentle. Credits to dive instructor Dom for being calm and soothing enough to get her to dive in and able to enjoy the great reef. And also yes the dive sites were beautiful with lots of marine life. We didn't find any turtles but the fishes were all very colourful and pretty, along with the corals. I spotted a lot of sea slugs and I think they should get more appreciation, they looked very funny.
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